REVIEWS

Trying to keep things local, Rhino have supplied the wood for my decking project, all deliveries were either on time or early, nice friendly staff both in office and delivery drivers! Thanks Rhino

MA – March 2021

We are pleased to confirm we have used Rhino Building Supplies on several occasions and have always found them to be very knowledgeable polite and helpful also very competitively priced and crucially goods always in stock.
We have no need to look else wear for supply and will continue to use Rhino.

Dave – February 2021

Wide range of products at competitive prices followed by speedy delivery. Delivery driver was extremely pleasant and helpful.

February 2021

A very pleasant company to deal with both online and on the telephone with friendly, knowledgeable and helpful staff. The quality and price of the materials are competitive and very speedy delivery. Great to see a small local business take on and beat the giants. Well done Rhino, I’ll definitely be using you again.

January 2021

Great service. Once we purchased our items online we realised we clicked collect instead of delivery, we quickly called and they were able to change to delivery. Great service and fast delivery. They squeezed us in for next day delivery.

January 2021

Your driver delivered 10mm pea shingle today. Difficult access but he persevered and dropped it exactly where I wanted it. Great to have a local helpful business – keep it up in these strange and difficult times.

C, Acle – October 2020

Rhino’s Topsoil is good stuff, does just the job! In fact the guy who came to put it down also commented and will also now buy his from Rhino. Highly recommended.

RK, Brundall – October 2020

Hi Zoe, I have to say the boys at the yard have really got this phone and collect system sorted, very efficient and reduced the time I spend there considerably. Well done all round.

June 2020

I am a local carpenter/small builder/project manager. I have always tried to buy local and use local family businesses were ever I can. Rhino Building Supplies has always done me proud. When sourcing materials they’ve always gone above and beyond my expectations. The delivery team are a super bunch that have delivered to me in the most awkward locations recently. The office team are always there, and available to speak to regarding anything. Service you just don’t get from the larger nationals. You feel like an extension of their family. Without them I couldn’t design create and build the dreams of my clients. Not to mention that they are hugely involved with their local community and charities. So my review summed up is that before and during these incredible times Rhino has been by my side always. I would and do, recommend them highly.

TM, May – 2020

As someone who uses Rhino Building and DIY supplies for not only personal but business use I cannot recommend them enough. The office staff are always friendly and happy to help with any queries that we have. Craig Gladding their sales managers knowledge is second to none and he’s always available at the end of a telephone should we have any queries. During what’s been an extremely difficult time for the whole country Rhino has pulled out the stops. from director level down to the on-site yard staff everyone at Rhino has pulled together to ensure that customers like me have been able to carry on with all those jobs that our business needed to complete ready for when we are able to re-open. They have implemented social distancing to ensure not only their staff but their customers are safe. On delivering to us their drivers has shown an extremely high level of professionalism and ensured that their own safety was put first and foremost….thank you Rhino.

RF – April 2020

Just a quick bit of feedback. I recently spoke to Zoe, who listened patiently to my story and understood my problem. She was able to place the order, offer a quick delivery date and given the current lockdown was very positive and upbeat. I really do appreciate her being there, the delivery drivers and the yard team. The unsung heroes who continue to support us deserve a round of applause and Rhino are amongst those heroes. Thanks Zoe.

JL – April 2020

Thanks for delivering over lockdown. Toad has been a hero, it is also pleasing that he is really aware of social distancing and abided by all the rules while delivering which is comforting and makes Rhino a safe bet for your building materials.

RW – May 2020

I always use Rhino because they are all helpful, efficient and friendly. Nothing is too much trouble, they are very professional and never let you down. One call does it all.

CPJ – May 2020

An outstanding business. I’ve been using Rhino for some years now and never had a problem. Stayed open to feed key workers like myself throughout the Coronavirus. Friendly, quick and well-priced. Delivered on time, every time. Would definitely recommend. Many thanks.

BB – May 2020

I’m leaving this note to say how impressed I am with the excellent help, good manners and personality of Jake and how helpful the staff are at Rhino generally.

BA, Brundall – April 2010

Despite the national shut down of many suppliers, to the detriment of tradesman, Rhino have used a common sense approach to the pandemic and have kept a steady supply of materials available throughout. I have always found the staff at Rhino to be very pleasant and helpful and their products to be of great quality and competitively priced. All in all I take my hat off to you all in these trying times for keeping self-employed people in work. Thanks again for your consistently excellent service. Cheers.

MW – April 2020

Morning Zoe. I just wanted to say how much I appreciate the incredible service I get from Rhino. People are all too happy to complain when things don’t go their way but rarely mention when things do. I phoned through about 15:30 on Thursday afternoon and spoke to Jake about making a delivery to Aylmerton, he said he’d have to check with Toad. Sure enough, before 09:00 the following day Toad was rolling up the road having made my delivery. He’s an absolute credit to Rhino, he bends over so far backwards sometimes that one day he’s going to fall over. Many thanks,

RC

A big thank you for everything you’ve done over the last 8 months, sourcing various materials, getting orders out at short notice and generally giving a first class service to help me build my home extension. I’d recommend Rhino to anybody and I am doing already.

H

That delivery driver is ace! He stacked all our gear nice and neat, we weren’t even on site but Monday when we came back we were really pleased and so was our customer. I love dealing with Zoe and Jake I only got to say what I need and its sorted, keep up the good work Rhino!

Anon

Just wanted to say thank you ever so much for taking the time out of your day to help me out! Out of all the companies I tried you were the only person to help. My apologies for not being able to get them from you as the customer had already ordered them from Jewson (and at 15p tile more!) Thanks again it was much appreciated.

D – March 2019

Such a relief to still have such a good local Builders Merchants at Acle. I’ve been using the same site for twenty years now, and have always had a far better choice of timber than the multi branch DIY stores that have swallowed up so many. God forbid we ever end up with everything shrink wrapped.

PD Ludhan – April 2020